Effective date: August 3, 2026
This Privacy Policy explains how Rolling Hills Insurance Agency collects, uses, shares, and protects information when you visit our website, contact us, request an insurance quote or certificate, or use our services.
What we collect
We collect information you choose to provide when you submit a quote request, request a certificate, use a contact or chat form, call or email us, or otherwise communicate with us. This may include your name, business name, email address, telephone number, location, policy or coverage details, documents, and the contents of your request or communications.
We may also collect limited technical information when you use our website, such as your device or browser type, pages visited, and basic usage information.
How we use it
- To respond to customer-initiated inquiries and prepare insurance quotes.
- To process document requests and service policies, including certificates of insurance and non-promotional renewal or account-service communications.
- To communicate with you through the channels you request or authorize.
- To maintain business records, protect our website and services, prevent misuse, and comply with legal or regulatory obligations.
How we share information
We may share relevant information with insurance carriers and insurance markets when needed to obtain quotes, place coverage, or service your policy. We may also provide information to service providers that perform functions on our behalf, or disclose information when required by law, regulation, legal process, or to protect rights, safety, and security.
SMS privacy
If you choose to participate in our text-messaging program, we use your mobile number and SMS consent information to provide the non-promotional customer-care messages you requested. Your mobile number, SMS originator opt-in data, and consent will never be sold, rented, or shared with third parties or affiliates for promotional or marketing purposes or for purposes unrelated to providing the SMS program.
We may share this SMS information only with messaging platforms, mobile carriers, and service providers as needed to deliver and support the text-messaging program. This SMS-specific limitation applies even where other portions of this Policy permit information sharing. See our SMS Terms of Service for program details, including how to opt out.
Cookies, analytics & ad measurement
Our site uses the cookies necessary for it to function. We also use the following measurement tools. They run by default, and you can opt out at any time:
- PostHog for privacy-friendly product analytics — it sets a first-party cookie to help us improve the site. If session replay is used, it masks anything you type.
- Google Analytics and Google Ads conversion measurement (delivered via the Google tag) to understand how visitors use the site and which of our advertisements lead people to contact us. Google may set first-party analytics cookies and cookies that attribute your visit to an ad. See how Google uses this data.
To opt out, use the cookie notice or the Cookie Preferences link in the footer. Opting out stops all analytics and ad measurement immediately and on future visits, and we delete the measurement cookies we can reach; any that remain expire on their own. We also automatically honor your browser's Global Privacy Control (GPC) signal — when GPC is on, no analytics or advertising measurement runs at all, regardless of any earlier choice made on this site. We do not load third-party advertising pixels other than Google's measurement described above.
Data retention & security
We retain information for as long as reasonably needed to respond to you, provide insurance services, maintain appropriate business and insurance records, meet legal or regulatory obligations, and resolve disputes. Retention periods vary based on the type of information and why it was collected.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
You may ask us to access, correct, or delete information you provided, subject to applicable legal and recordkeeping requirements. You may opt out of SMS messages at any time by replying STOP. If analytics is enabled, you can manage that choice through the Cookie Preferences link in the footer.
Contact us
For questions about this Privacy Policy or our privacy practices, contact Rolling Hills Insurance Agency at Info@RollingHillsInsurance.com or (954) 872-1136.
Updates to this Policy
We may update this Privacy Policy as our practices or legal obligations change. We will post the revised Policy on this page and update the effective date above.